Do you have a question about Bus Users UK

Do you have a question about Bus Users UK, who runs the buses, free travel for older people and disabled people etc? Have a look at our Frequently Answered Question and see if we can answer yours!

"The role of traffic commissioners

Bus companies need to be licensed by the Traffic Commissioners, who regulate the bus, coach and haulage industries. They have to register their services with the appropriate Traffic Commissioner, giving 56 days’ notice to start, end or change a service. The service must then run on the days and times registered. Traffic commissioners can:

• bring bus operators to Public Inquiry if there are perceived problems such as unreliability, late or early running, driver behaviour and dangerous vehicles
• impose fines
• restrict or remove licences

Each Traffic Commissioner presides over a Traffic Area. Policy is laid down by the Senior Traffic Commissioner, currently Beverley Bell, who is also the Traffic Commissioner for the North West of England.

The Traffic Commissioners can be contacted by phone on 0300 123 9000.":-

www.bususers.org/frequently-asked-questions/
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www.gov.uk/government/organisations/traffic-commissioners

www.gov.uk/government/speeches/bus-policy-regulation-and-funding

movingon.blog.gov.uk

www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint