Post by Admin on Nov 16, 2017 16:58:41 GMT
How long does your energy company keep you on hold? (16 Nov 2017)
We made 768 phone calls to 33 energy companies to uncover the energy firms that answer their phones fastest, and those that keep you waiting. The fastest time to answer the phone to customers was only 10 seconds. The slowest call took half an hour.
Bad news if you're an Eon, British Gas or SSE customer.
Read more: www.which.co.uk/news/2017/11/how-long-does-your-energy-company-keep-you-on-hold/ - Which?
We made 768 phone calls to 33 energy companies to uncover the energy firms that answer their phones fastest, and those that keep you waiting. The fastest time to answer the phone to customers was only 10 seconds. The slowest call took half an hour.
Bad news if you're an Eon, British Gas or SSE customer.
Read more: www.which.co.uk/news/2017/11/how-long-does-your-energy-company-keep-you-on-hold/ - Which?